Family Care Home Health, Inc. Selects PatientPlacement.amily com to Automate Intake and Referrals
Web-based Referral Management System links two home health and personal care businesses to improve
efficiency and streamline processes
ATLANTA,GA. October 23, 2008 — 2008—Patient Placement Systems announced today that continuing care
provider Family Care, Inc., of Central Virginia has deployed the Referral Management System, Enterprise
Edition in both its home health and private duty companies.
The Referral Management System automates and accelerates patient and client referral intake for subacute
and long-term care providers, replacing slow fax-and-paper processes with a fast, simple and
efficient online software service. Both Family Care locations as well as its two business offices can review,
track, approve and archive referral documents securely online, applying efficiency and consistency to
referral processes.
"The Referral Management System is the perfect solution to automate our referral inquiry process,” said
Family Care’s CEO, Bonnie Gordon. "We receive referrals from so many sources and methods, and this
system is just what we needed to fix the fax frustration and streamline our workflow. Task Management is
ideal for tracking marketing efforts and Insurance Verification will be a tremendous time saver, increasing
efficiency across our two companies and business offices.”
Gordon also cited the benefit of eliminating the referral log books and manual reports that managers and
marketing personal spent hours each week to produce. Referral Management System provides a variety of
reports that are automatically generated within seconds.
"We are pleased to announce this partnership with a distinguished home health and private duty provider
such as Family Care, Incorporated,” said Eric Christ, President of Patient Placement Systems. "The value
and convenience that the Referral Management System provides for sharing information between
companies is unparalleled. And the ability to speed response times to referral sources is a critical
advantage in an increasingly competitive industry.
”
About Patient Placement Systems: Patient Placement Systems helps continuing care providers replace
mountains of paper and fax frustration with fast, efficient online healthcare software for discharge
planning, patient referral management and tracking, and electronic medical records storage and retrieval.
Patient Placement Systems is a proud Jackson Healthcare company, sharing a common dedication to
providing the world's best healthcare software, technology and services.
About Family Care, Incorporated: Locally owned and operated by health care professionals, Family Care
has been in business since 1983. Twenty-four hours a day, seven days a week, Family Care serves
Richmond and its neighboring counties, as well as the Tri-city area including Petersburg, Hopewell, Colonial
Heights, Dinwiddie, Prince George, Sussex, and portions of Surry counties. Accredited by the Community
Health Accreditation Program (CHAP), Family Care Family Care is one of the largest leading providers of a
variety of home health and personal care services, including nursing, companion care, live-ins, physical,
occupational and speech therapies.
Back to News
|