executive dashboards for

skilled nursing facilities


RMS CensusVision™ dashboards offer a fast, accurate, customizable view of marketing and census trends and performance metrics for executive managers at skilled nursing facilities. Learn more . . .

fast, accurate, custom view of marketing and census trends

Busy marketing and operations executives of skilled nursing facility providers need certain census management information and analysis live and up-to-date at any time, in a format they can quickly understand. PPS built the CensusVision™ dashboards into our Web-based Referral Management System with that in mind—a fast, customizable snapshot of the trends and activity you need most to make nimble, smart decisions for your facilities.

The integrated CensusVision™ online executive dashboards offer a fast, accurate snapshot of trends and performance metrics specifically for managers at skilled nursing facilities. The dashboards integrate with the Web-based PPS Referral Management System, the industry’s only system that automates marketing, admissions, bed management and reporting for nursing homes.

Skilled nursing facility providers partnering with PPS now get the best of both worlds: fast admissions and marketing analysis with dashboards, and comprehensive activity and performance details in standard and custom reports. PPS provides and will continue to add standard dashboards, and it will collaborate with clients to build custom dashboards as requested. Each system user can customize and choose which dashboards he or she will see upon login.

CensusVision™ includes the following standard executive dashboards available within the Referral Management System:

  • Referral win/loss, which provides a high-level graphical comparison of referrals won and lost during a specified period
  • Admissions by payer, which shows admitted referrals per facility by payer type
  • Declined referrals by payer, which highlights reasons that single, multiple or all facilities are declining referrals
  • Lost referrals by payer, which highlights reasons facilities are losing referrals
  • Total referrals by payer, which shows the total number of referrals by payer
  • Admissions by custom-defined diagnosis, which provides the admitted referrals per facility by custom defined categories


The dashboards typically combine two or more simple, graphical perspectives of the data. For example, the admissions by payer dashboard displays a bar chart of admissions counts by payer alongside a pie chart with percentages of each payer type. Users can select preset or custom date ranges for each dashboard.

Examples of System Reports:

1) Lost Business Report: This report provides information to the organization about reasons for lost business, showing lost referrals and related notes. Valuable business intelligence can help pinpoint potential problem areas with response times, business lost to competitors; services requested not offered by your organization, physicians suggesting other facilities, and more.

2) Payer Analysis: This report provides a detailed breakdown of each facility’s payer mix relative to payer type and carrier for the date range requested. It also provides the status of referrals for that same date range, all essential for internal financial analysis.

3) Referral Decline Report: This report filters referral declines by reason. This simple example shows two patient declines, one because of bed availability and the other being outside of the service area requested. With complete data over time, these reports let providers assess and analyze reasons they are turning patients away, and adjust their processes, offerings or acceptance criteria accordingly.

4) Referral Management Report: This report provides a snapshot of the referrals requested within a date range.  Information includes the patient, gender, diagnosis category, primary payer, referral source, referral contact within the referral source, the referring physician, assigned physician, status of the referral and the status reason. This report is great for reviewing during team meetings.

5) Referral Trend Analysis: Designate a year and the report provides trends of referrals and admissions for each referral source and referring physician for each facility. This report also shows how many patients were assigned per physician for each facility.

6) Win/Loss Analysis: This valuable analysis provides an instant view of performance for one or multiple facilities over a user-defined date range, breaking down all referrals by status, as well as wins and admits, to provide a clear win percentage.